Support

General Hotline

This area lets you create new projects easily, so you can combine the right products with the help of our product configurator, and generate offers and orders.

For questions regarding the Partner Portal and your account as well as your offers, orders and deliveries, please contact:

Technical Helpline

If you have any questions regarding the installation, commissioning or complaints about our storage systems, please call us at the following number:

TESVOLT Representative

Your personal sales representative will be happy to assist you and advise you on all questions regarding our products and services.

Onboarding Requests

In this section, you can book personalised onboarding training sessions from TESVOLT team member.

Commissioning Support

Plan your commissioning directly online with our on-site service or remotely as well.

FAQs

In our FAQs we answer the most frequently asked questions about the services and functionalities of the Partner Portal.

Media Library

In short how-to videos, we present important functions of the Partner Portal and step-by-step instructions on how to use the digital tools and services.

Technical Documents

Here you will find all technical documentation, such as data sheets or installation instructions for the various systems.

Commercial Documents

Here you will find all business documents, such as our GTC, price lists and warranty conditions.